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Arlene Ramkissoon

Program Chair, BS & MS Human Resource Management

arlene.ramkissoon@franklin.edu

Profile

Dr. Arlene Ramkissoon, D.B.A., is the chair of the undergraduate and graduate Human Resource Management programs at ÂÜÀòµºapp. She holds a doctoral degree from Nova Southeastern University and is SHRM-SCP certified. With extensive teaching experience at Ohio Dominican University and Nova Southeastern University, coupled with a corporate background as a management consultant, Dr. Ramkissoon has honed her expertise in intergenerational management, effective recruiting and retention strategies, employee training and development, and change management. Her academic background, combined with her corporate experience, informs her research interests. Dr. Ramkissoon has presented her work at numerous conferences and published in peer-reviewed journals, focusing on Artificial Intelligence in HR, generational dynamics in the workplace, leadership, organizational justice, and organizational citizenship behavior. An active member of several professional organizations, including the Society for Human Resource Management and the Human Resource Association of Central Ohio, Dr. Ramkissoon also serves in leadership roles for the North American Management Society and the Midwest Business Administration Association.

Education

2016
Nova Southeastern University (Fort Lauderdale , Florida)
Doctor of Business Administration, Business Administration
2006
Florida International University (Miami , Florida)
Master of Science, Human Resource Management
2005
Florida International University (Miami, Florida)
Bachelor of Business Administration, Finance

Certifications

2024
Senior Certified Professional, The Society for Human Resource Management
2023
SHRM Certified Professional , The Society for Human Resource Management

Work Experience

2024 - 2024
ÂÜÀòµºapp, Lead Faculty, BS & MS Human Resource Management
2024 - Present
ÂÜÀòµºapp, Program Chair, BS & MS Human Resource Management
2022 - 2023
Ohio Dominican University, Associate Professor of Management, Columbus, Ohio
2020 - 2023
Gen Z Strategy Group, Owner/Partner, Upper Arlington, Ohio
2016 - 2022
Ohio Dominican University, Assistant Professor of Management, Columbus, Ohio
2014 - 2016
Nova Southeastern University, Adjunct Professor of Management
2013 - 2016
Nova Southeastern University, Research Assistant
2008 - 2008
Spherion Corporation, Business Systems Analyst, Ft. Lauderdale, Florida
2007 - 2008
KAAVA Consulting, Inc, PeopleSoft Business Analyst, Miami, Florida
2007 - 2007
Project: SunTrust Bank Headquarters, Coordinator, Atlanta, Georgia
2006 - 2007
Florida International University, HR Assistant, Online Learning Department, Miami, Florida

Publications & Presentations

Ramkissoon, A. (2025, Apr. 10). Transforming Business Course Delivery in Higher Ed: Integrating AI and Educational Technology into the Classroom Experience. Midwest Business Administration Association Conference, Chicago, IL.
Ramkissoon, A. (2024, Apr. 11). AI in HR: An Academic's Guide to Curriculum Design. North American Management Society, Chicago, IL.
Ramkissoon, A. (2024, Apr. 10). 106 Things to Know About Publishing. North American Management Society, Chicago, IL.
Ramkissoon, A. (2024). A quantitative analysis of conscious capitalism effects on gross profit margin over time. Journal of the North American Society, 13 (1), pp. 23.
Ramkissoon, A. (2023, Mar. 22). Becoming and Remaining an Outstanding College Professor in Today’s Environment: Current Tips and Best Practices. North American Management Society, Chicago, IL.
Ramkissoon, A. (2021, Mar. 24). Welcoming generation Z: Managing managers’ communication expectations of this digital loving generation. North American Management Society Online Conference.
Ramkissoon, A., Eveland, T., & Kompa, N. (2021). Welcoming generation Z: Managing managers’ communication expectations of this digital loving generation. Journal of the North American Society
Ramkissoon, A. (2020, Nov. 18). The truth about Gen Z: Five case studies to increase engagement with your students. Original Lilly Conference on College Teaching, Oxford, OH.
Gong, B., Ramkissoon, A., Greenwood, R., & Hoyte, D. (2018). The generation for change: Millennials, their career orientation, and role orientation. Journal of Managerial Issues, 0(1),82-96
Gong, B., Greenwood, R., Hoyte, D., Ramkissoon, A., & He, X. (2018). Millennials and organizational citizenship behavior: The role of job crafting and career anchor on service. Management Research Review, 41(7), 774-788
Ramkissoon, A. (2017, Mar. 22). Millennials and Role Innovation. North American Management Society, Chicago, IL.
Ramkissoon, A., & Johnson, R. (2017). The impact of generational perceptions of interactional justice on workplace citizenship behavior. Journal of the North American Society, 11(1),1-8
Ramkissoon, A. (2016, Nov. 18). Millennials at Work: Altruism and Organizational Citizenship Behavior. Society for Judgment and Decision Making, Boston, MA.
Ramkissoon, A. (2013, Mar. 15). A Preliminary Investigation of the Applicability of Situational Leadership in Other Cultures. International Academy of Business and Economics, Orlando, FL.
Ramkissoon, A. (2013). A preliminary investigation of the applicability of situational leadership in other cultures. International Journal of Business Strategy, 13(1), 43-48

Professional Service

2023
Advisory Council Member
Midwest Business Administration Association
2018
Executive Officer
North American Management Society
2018
Secretary
North American Management Society

Memberships

2024
Human Resources Association of Central Ohio
2023
Society for Human Resource Management
2017
Midwest Business Administration Association
2017
North American Management Society
2016
Delta Mu Delta Honor Society